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Client Satisfaction Survey Results

Posted on 18 December 2014
Client Satisfaction Survey Results

 

Please find the results of the Client Satisfaction Survey carried out between November-December 2014:

  • 89% of HHRCS clients are very satisfied or satisfied with HHRCS and the services we offer.
  • HHRCS enjoys a Net Promoter Score of +72 (up from +63 in 2013)
  • HHRCS' primary appeal lies in the companionship and social interaction afforded through HHRCS' activities, the kind and friendly staff, and the bus outings.

Thank you to all the participants of the survey 

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